Privacy Policy

Draft for owner review. Items marked “[Owner to confirm]” must be checked by the hotel before publication. This text is not legal advice; please have it reviewed against the privacy laws that apply to your business.

Last updated: [Owner to confirm date]

1. Who we are

This website is operated by Baladin Zanzibar Beach Hotel, P.O. Box 1772, Michamwi Road, Michamvi – Pingwe Village, Zanzibar, Tanzania. [Owner to confirm: registered legal business name, if different.]

2. What this website collects

This is a static website. It has no database and no user accounts, and the website itself does not store the details you type into its forms. What happens to those details is explained below.

• Booking enquiries and contact forms: the details you enter (such as name, email, phone number, country, travel dates, number of guests and your requests) are used only to prepare a message for you.
• Cookie preference: your cookie choice is saved in your own browser (see our Cookie Policy).

3. How WhatsApp and email links work

When you choose “Send via WhatsApp”, your browser opens WhatsApp with your message already written. When you choose “Send via Email”, your email app opens with the message prepared. Nothing is sent until you press Send. Once you send it, the message is handled by WhatsApp or by your email provider under their own privacy terms, and it reaches the hotel. The “Copy” button only copies the text to your device’s clipboard.

4. How we use your information

When we receive your message, we use it to reply to your enquiry, check availability, prepare a quotation, arrange your stay or services and, if you book, to manage your reservation. [Owner to confirm: any other uses, such as marketing messages. None are built into this website.]

5. Storage and protection

Messages we receive are stored in the hotel’s WhatsApp account and email inbox. [Owner to confirm: how long enquiries are kept and who can access them.] The website does not collect payment card details.

6. Sharing with third parties

The website does not sell or share your information. Your message passes through the service you choose (WhatsApp or your email provider). Where needed to deliver your stay, the hotel may share details with, for example, transfer or excursion providers. [Owner to confirm.]

7. External services and links

• Google Fonts loads the website’s typefaces from Google’s servers, so your IP address is sent to Google when a page loads.
• WhatsApp and Google Maps are linked from the site; they only receive data if you click through.
• Our hosting provider [Owner to confirm: Netlify / GitHub Pages / other] may keep technical server logs (such as IP address and browser type) as part of delivering the site.

8. Website security

We serve the website over HTTPS where the hosting provider supports it, avoid collecting unnecessary data, and the forms never ask for payment details or passwords. No method of internet transmission is completely secure.

9. Your rights

Depending on where you live, you may have the right to ask what information we hold about you, to have it corrected or deleted, or to object to its use. To make a request, email us at the address below. [Owner to confirm: applicable data protection law and any complaint authority.]

10. Contact for privacy questions

Email: zanzibarbaladin@gmail.com
Telephone: +255 624 979 737

11. Changes to this policy

We may update this policy when the website or our practices change. The date at the top shows when it was last updated.